Booking Cancellation Policy
At AmbuFast, we understand that unforeseen circumstances may require you to cancel a booking. Our Booking Cancellation Policy outlines the terms for canceling both emergency and non-emergency services. By making a booking with AmbuFast, you agree to the following cancellation terms:
For emergency medical transport, once an ambulance has been dispatched, cancellations are not allowed due to the time-sensitive nature of the service. You will be charged for the service regardless of whether it is ultimately used.
No Refunds: Cancellations for emergency ambulance bookings are not eligible for refunds once the dispatch process has begun.
To cancel a booking, please contact us through one of the following methods:
- Phone: Call us directly at +8801969916999.
- Online: Log into your AmbuFast account and cancel your booking through the app.
A 15% cancellation fee will be charged if you choose to cancel your booking after confirmation. This fee covers administrative and operational costs incurred in preparing the ambulance service for you.
