Terms and Conditions

Terms and Conditions

Welcome to AmbuFast.com. These terms and conditions govern your use of our website and services. By accessing or using AmbuFast.com, you agree to comply with these terms. If you do not agree with any part of these terms, you must refrain from using our website and services.

1. Definitions

  • "AmbuFast" refers to AmbuFast.com, its website, mobile application, and services.
  • "User" refers to any individual or entity accessing or using AmbuFast services.
  • "Service" refers to ambulance ride-sharing, online lab test bookings, or any other services provided by AmbuFast.

2. Eligibility

  • You must be at least 18 years old to use our services.
  • By using our platform, you confirm that you have the legal capacity to enter into binding agreements under Bangladeshi law.

3. User Responsibilities

  • You agree to provide accurate and complete information during registration and booking processes.
  • You must not use our platform for any unlawful or unauthorized purpose, including fraud or abuse.
  • Users are responsible for maintaining the confidentiality of their account credentials.

4. Service Availability

  • AmbuFast strives to ensure uninterrupted availability of services. However, we do not guarantee that the services will always be available or error-free.
  • Service availability may vary based on location, technical issues, or third-party dependencies.

5. Pricing and Payments

  • All service fees are displayed in Bangladeshi Taka (BDT) and are subject to applicable taxes.
  • Payments can be made via the methods specified on the platform (e.g., digital wallets, credit/debit cards, or cash).
  • Once a service is booked, payments are non-refundable unless otherwise stated in the cancellation policy.

6. Cancellation and Refunds

  • Users may cancel bookings according to the cancellation policy outlined on the platform.
  • Refunds, if applicable, will be processed within the specified timeframe and may be subject to service charges.

7. Liability and Disclaimer

  • AmbuFast is a platform that connects users with ambulance service providers. We do not operate ambulances directly and are not liable for the actions or inactions of third-party service providers.
  • While we strive for accuracy, all information provided on our platform is for general guidance and does not constitute medical or professional advice.
  • AmbuFast is not liable for delays, disruptions, or damages caused by circumstances beyond our control, including accidents, traffic, or natural disasters.

8. Data Privacy

  • We respect your privacy and handle your personal data per our Privacy Policy.
  • By using our platform, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Prohibited Activities

  • Misuse of the platform, including hacking, spamming, or transmitting harmful material, is strictly prohibited.
  • Users must not engage in activities that violate Bangladeshi laws or infringe on the rights of others.

10. Modifications to Terms

  • AmbuFast reserves the right to modify these terms at any time. Users will be notified of significant changes via the website or email.
  • Continued use of the platform after modifications constitutes acceptance of the updated terms.

11. Termination of Services

  • AmbuFast may suspend or terminate your account if you violate these terms or engage in unlawful activities.
  • Upon termination, your right to use the platform ceases immediately.

12. Governing Law and Jurisdiction

  • These terms are governed by the laws of the People's Republic of Bangladesh.
  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of Bangladeshi courts.

13. Contact Us

For questions or concerns regarding these terms, please contact us at:

By using AmbuFast, you acknowledge that you have read, understood, and agree to these terms and conditions.